One of the terms that causes the most confusion at the time of an accident is the accident. Even with auto insurance, many policyholders have doubts about what is or is not foreseen in the plan and can be reimbursed by the insurer. And after the accident occurred, the car became a victim, creating even more doubts about its purchase and sale value.

Understand a little more and see the tips of the experts:

What is the claim?

When the owner of a vehicle hires an insurance company to repair the damage caused in the event of accidents, theft or theft, he signs a contract in which the insurance policy must provide for everything that the company undertakes to include in this coverage. Then, if the vehicle suffers any of these damages, it will be up to the insurer to make the repairs, reimbursement, or indemnity. Each of these items that must be attended to by the company is what we call a claim. Therefore, the more detailed and complete the policy, the larger the list of claims covered by the insurer and, consequently, the more expensive the auto insurance will become.

Which items can be included

Based on accidents, collisions, or minor damages that have previously occurred by other drivers, insurers have a standard list of what may happen to you, your vehicle, or what is possible to cause to third parties. The claim ratio, therefore, is quite extensive and, as a rule, insurers separate between partial or total claims.

Partial X Total

A partial claim is one in which the insurer considers that the vehicle can be repaired and the amount intended for repair is less than 75% of the vehicle’s market price. Minor accidents and collisions are usually included in this modality and are also the most recurring. The total claim is that which exceeds 75%, which may be an accident with a total loss of the vehicle, in which there is no possibility of repair or even a car that has been stolen, for example.

Ominous car

When the car suffers any of the types of claims already mentioned, it is considered an accident car. In the case of stolen vehicles, the insured receives the amount of compensation after calling the insurer and the police. There is a predetermined period in the contract that provides a time for this vehicle to be found by the authorities before the refund is actually paid to the owner. If it is only recovered after payment, the damaged car is put up for auction by the insurance company.

How do you know if a vehicle is damaged?

Not all types of claims will appear in the car’s history, but some may be described at the bottom of the document with the following term: “CLAIM / RECOVERY”. With this information printed, the vehicle certainly loses market value.

In addition, the damaged car must undergo an inspection at a post accredited by INMETRO, specifically for recovered vehicles.